Effective Date: Jan 1, 2020
Last Updated: Oct 6, 2025
1. Introduction
At Trips and Travel and Sai Travels (“we,” “our,” “us”), your privacy is important to us.
This Privacy Policy explains how we handle personal information in the course of providing our travel services.
Our website — https://tripsandtravel.com/ — is primarily informational. We do not collect personal information from visitors through online forms, accounts, or e-commerce features. Any personal information we collect is gathered offline, for the purpose of arranging and managing travel services.
2. Information We Collect
We may collect personal information from you when you engage with us offline or through direct communication (phone, email, or in person). This may include:
- Name
- Contact details (phone number, email, address)
- Passport or ID details (for travel bookings)
- Payment information (for trip payments or reservations)
- Travel preferences, itineraries, and special requests
We do not knowingly collect any sensitive personal information beyond what is necessary to complete your travel arrangements.
3. How We Use Your Information
We use your personal information to:
- Arrange and manage travel bookings (flights, hotels, tours, etc.)
- Communicate with you about itineraries, updates, or changes
- Process payments and issue invoices or receipts
- Respond to your inquiries or requests
- Comply with legal or regulatory obligations
We will only use your personal data for these legitimate business purposes.
4. Information Collected Through Our Website
Our website (tripsandtravel.com) is intended to provide information about our travel agency and services.
- We do not collect personal information directly through the site (no registration, booking, or payment forms).
- We may use basic analytics tools (e.g. Google Analytics) to understand how visitors use our site, using cookies or similar technologies. This data is aggregated and does not personally identify you.
If you contact us via email or phone listed on our site, we may retain your message and contact details for follow-up and service purposes.
5. Sharing Your Information
We may share your information only as necessary to fulfill your travel arrangements or legal obligations. This may include:
- Airlines, hotels, tour operators, and other travel partners
- Payment processors or banks
- Government or regulatory authorities (as required for visas or travel documentation)
We do not sell or rent your personal information to third parties. No personal information, mobile number, or messaging consent information will be shared with third parties or affiliates for marketing or promotional purposes.
6. Data Retention
We retain customer information only as long as necessary to provide services, comply with accounting/legal obligations, or maintain business records.
After that period, data is securely deleted or anonymized.
7. Security
We take reasonable administrative and technical steps to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
8. Your Privacy Rights
You may request to:
- Access the personal data we hold about you
- Correct or update inaccurate information
- Request deletion of your data, where applicable
To make such a request, contact us using the details below. We may require verification to ensure the request is legitimate.
9. Children’s Privacy
Our services are not directed to individuals under 16 years of age. We do not knowingly collect information from minors.
10. Updates to This Policy
We may update this Privacy Policy periodically. The “Effective Date” above will reflect the most recent version. Any significant changes will be communicated through our website or directly, as appropriate.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Trips and Travel – Sai Travels
520 Lawrence Expy #307
Sunnyvale, CA 94085
📞 (408) 737-7000
📞 (408) 737-0600
✉️ atul@tripsandtravel.com
Trips and Travel - Sai travels 